All Systems Operational

Site Operational
Profile Operational
Account Operational
Dashboard Operational
PubSub Operational
BFF Operational
OAuth API Operational
Public API Operational
Core Internal API Operational
AI Inference Service Operational
Authentication Service Operational
Moderation Service Operational
Notification Service Operational
Payment Service Operational
Credit Card Service Operational
Incentive Service Operational
Wallet Service Operational
Banking Service Operational
Integration Service Operational
Webhook Service Operational
Widgets Operational
AI Voice Operational
Cloud Provider Operational
AWS API Gateway (us-east-2) Operational
AWS EC2 (us-east-2) Operational
AWS ECR (us-east-2) Operational
AWS EKS (us-east-2) Operational
AWS ElastiCache (us-east-2) Operational
AWS ELB (us-east-2) Operational
AWS KMS (us-east-2) Operational
AWS Lambda (us-east-1) Operational
AWS Lambda (us-east-2) Operational
AWS Polly (us-east-2) Operational
AWS RDS (us-east-2) Operational
AWS Route53 (us-east-2) Operational
AWS S3 (us-east-2) Operational
AWS SNS (us-east-2) Operational
AWS SQS (us-east-2) Operational
Cloudflare Operational
Cloudflare CDN/Cache Operational
Cloudflare DNS Root Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Resolved - Em 6 de novembro de 2026, por volta das 3h, uma falha no firewall que controla o tráfego de saída da rede da LivePix interrompeu a comunicação com parceiros externos, incluindo os processadores de pagamentos. Com isso, o recebimento e o envio de pagamentos, as integrações e outras funcionalidades que dependem de serviços externos ficaram indisponíveis.

O sistema de monitoramento usava a mesma conexão para enviar alertas. Quando a rede perdeu o acesso à internet, o sistema também perdeu a capacidade de notificar a equipe sobre o incidente.

Às 10h30, corrigimos a falha e restabelecemos os serviços. O sistema está processando as solicitações que ficaram na fila durante esse período.

Vamos implementar um canal de alerta independente da conexão afetada para que a equipe possa ser notificada mesmo quando a rede da LivePix estiver sem acesso à internet.

Nov 6, 11:00 GMT-03:00

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.